STRATEGIES FOR COPING WITH DIFFICULT PEOPLE

They can show up anywhere and anytime. Your colleague, your manager, your customer, your family or even a part within you may be the difficult person. Recognizing difficult people and getting to know how to approach them will increase your communication skills and make you a stronger and more controlled person. In this program, you will experience how to control the opposite side while controlling your increased emotional fluctuations in difficult situations and how to solve problems without bringing out the difficult personalities inside them.

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